Privacy & Data — Your Questions Answered
No. Your JazzCash, Easypaisa and Raast details are held only by the payment processors and pkr656. We never sell your wallet information to advertisers or other sites. Bank transfers and debit card details are stored in encrypted vaults, separate from public systems.
Your gaming and betting records stay on file as long as your account is active. After you close your account, we retain transaction logs for seven years for regulatory compliance. You can request a copy anytime before deletion.
Yes. Log in, go to Account > Privacy & Data, and click Download My Profile. You'll receive a file with your identity details, all deposits and withdrawals, betting history, and account changes. The download is instant and ready to use offline.
Contact support immediately via live chat or email support@pkr656 with your username. We check access logs, reset your password, and ask you to change it again. If fraud is confirmed, we help you dispute charges with your payment provider.
Some cookies are essential — they let you stay logged in and process payments securely. You can disable optional tracking cookies in your browser settings without losing access to games. Live tables, slots and sportsbook work with essential cookies only.
We log your approximate location (city level) to comply with local gambling law and verify your region is eligible. We do not sell this data or use it for marketing. Your device model and operating system are recorded for app performance only.
You can request to delete historical data while keeping your account active. Submit a formal request via email to support@pkr656 with your username and reason. We process requests within five business days where local law permits the deletion.
